We are looking for a detail-oriented and proactive Reservation Executive to join our growing travel team. In this role, you will be responsible for managing bookings, coordinating with hotels and suppliers, ensuring service accuracy, and supporting the smooth operation of travel arrangements for international clients.
Key Responsibilities
- Handle reservations and booking confirmations with hotels, suppliers, and partners.
- Coordinate special requests, added values, discounts, and FOC arrangements when required.
- Ensure all booking details are accurate and updated in the internal system
- Work closely with Operations and Sales teams to ensure smooth trip execution
- Check and reconfirm all services, including accommodation, transportation, guides, restaurants, ticketing, and other travel services
- Pre-check bookings before clients’ arrival to ensure all services are properly arranged
- Build and maintain strong relationships with suppliers to secure the best rates and conditions
- Minimize booking errors and promptly report or resolve operational issues
- Support process improvements and maintain high service standards
- Participate in supplier trainings and internal knowledge-sharing sessions
Requirements
- A bachelor’s degree in Tourism, Hospitality, Business, or a related field is preferred.
- Experience in reservations, operations, or the travel industry is an advantage.
- Strong organizational and problem-solving skills
- Detail-oriented with the ability to manage multiple bookings simultaneously
- Good communication and teamwork skills
- Good command of English and computer literacy (MS Office, booking systems, travel software)
What We Offer
- Hybrid working style (up to 2 days work from home per week)
- Flexible working hours
- International and multicultural working environment
- Health insurance and additional company benefits
- Monthly company activities and team events
- Career development and training opportunities
- Friendly and supportive team culture
How to apply
If you are passionate about travel operations and enjoy working in a fast-paced international environment, we would love to hear from you.
Please contact info@asiaauthentictravel.com & info@vietnamamazingtours.com if you have any questions. For more information pls call +84877422491 Ms Quynh HR.
